Start with the commercial job of the site
Before looking at design, ask what the website is supposed to do for the business. Is it meant to generate local enquiries, qualify higher-value leads, support paid campaigns, explain a complex service, replace an old brochure site, or connect into operational systems?
A surprising number of rebuilds fail because this question is skipped. The new site may look better, but it still has unclear services, weak proof, poor enquiry routing, and no real measurement. A sharper audit turns the rebuild into a decision about business function, not just visual taste.
Write down the primary audiences, the most valuable enquiries, the service priorities, and the pages that currently matter most. That gives the rest of the audit a commercial anchor.
Key Points
- Define the main commercial job before reviewing style.
- Identify which enquiries are actually valuable.
- Map the pages that already affect leads, trust, and search.

