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Privacy Policy

Introduction

Thank you for choosing BuzzBoost! Your privacy is of utmost importance to us, and we are dedicated to safeguarding your data. This privacy notice aims to provide you with comprehensive information on how we handle and protect your data when you visit our website, regardless of your location. Additionally, we’ll walk you through your privacy rights and the legal protections in place.

1. IMPORTANT INFORMATION AND WHO WE ARE

Purpose of this privacy notice

This privacy notice aims to give you information on how we, BuzzBoost, collect and process your personal data during your use of our website. This includes any data you may provide when you interact with us, request information, or use our services.

Our website is not intended for children, and we do not knowingly collect data related to children. We encourage you to read this notice together with any other privacy or fair processing notices we may provide on specific occasions. This ensures you are fully aware of how and why we use your data.

Controller

BuzzBoost, represented by Sol Rudd, is the controller and responsible for your personal data. In this privacy notice, terms such as “BuzzBoost,” “we,” “us,” or “our” refer to BuzzBoost.

We have appointed a data privacy manager who oversee questions related to this privacy notice. If you have any inquiries, including requests to exercise your legal rights, please contact our data privacy manager using the details provided below.

Contact details

Our full details are:

Controller: Sol Rudd
Position: Director
Email address: [email protected]
Phone Number: 07506353393

You have the right to file a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). However, we appreciate the opportunity to address your concerns before involving the ICO, so please contact us first.

Changes to the privacy notice and your duty to inform us of changes

Ensuring the accuracy of your personal data is crucial. Please inform us promptly of any changes to your personal data during your association with BuzzBoost.

Third-party links

Our website may contain links to third-party websites, plug-ins, and applications. Clicking on these links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. We encourage you to read the privacy notices of every website you visit when leaving our site.

2. THE DATA WE COLLECT ABOUT YOU

Personal Data and Categories

At BuzzBoost, we understand the importance of your personal data and are committed to ensuring its protection. Personal data refers to any information about an individual from which that person can be identified. It excludes anonymous data where the identity has been removed, maintaining the privacy of your information.

We collect, use, store, and transfer various categories of personal data to enhance your experience with BuzzBoost. These categories include:

  • Identity Data: This includes first name, maiden name, last name, username or similar identifier, marital status, title, date of birth, and gender.
  • Contact Data: Billing address, delivery address, email address, and telephone numbers.
  • Financial Data: Bank account and payment card details.
  • Transaction Data: Details about payments to and from you, as well as other details of products and services you have purchased from us.
  • Technical Data: Internet protocol (IP) address, login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
  • Profile Data: Your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.
  • Usage Data: Information about how you use our website, products, and services.
  • Marketing and Communications Data: Your preferences in receiving marketing from us and our third parties, as well as your communication preferences.

We also utilize Aggregated Data, such as statistical or demographic data, for various purposes. Aggregated Data is derived from personal data but is not considered personal data in law, as it does not directly or indirectly reveal your identity. For instance, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data in a way that can directly or indirectly identify you, we treat the combined data as personal data and handle it in accordance with this privacy notice.

In cases where you fail to provide personal data, and it is required by law or under a contract we have with you, we may not be able to perform the intended services. For example, we may have to cancel an order, but we will notify you if this situation arises at the time.

3. HOW IS YOUR PERSONAL DATA COLLECTED?

Methods of Data Collection

We employ various methods to collect data from and about you at BuzzBoost:

  • Direct Interactions: You may provide us with your Identity, Contact, and Financial Data by filling in forms or corresponding with us via post, phone, email, or other means. This includes data submission when you:
    • Subscribe
    • Request marketing materials
    • Enter a competition, promotion, or survey
    • Give us feedback
  • Automated Technologies or Interactions: When you interact with our website, we automatically collect Technical Data about your equipment, browsing actions, and patterns. This data is collected through cookies, server logs, and similar technologies. Refer to our Cookie Policy for details.
  • Third Parties or Publicly Available Sources: We may receive personal data about you from various third parties, including:
    • Technical Data from analytics providers such as Google (outside the EU)
    • Contact, Financial, and Transaction Data from technical, payment, and delivery service providers
    • Identity and Contact Data from publicly available sources like Companies House and the Electoral Register (inside the EU)
    • User database management tools like Mailchimp

4. HOW WE USE YOUR PERSONAL DATA

Legal Basis and Purpose of Usage

At BuzzBoost, we adhere to legal requirements in using your personal data. Common scenarios include:

  • Performance of a contract with you or in anticipation of entering into a contract.
  • Necessity for our legitimate interests (or those of a third party) while respecting your interests and fundamental rights.
  • Compliance with legal or regulatory obligations.

We typically do not rely on consent as a primary basis, except for third-party direct marketing communications. You can withdraw consent at any time.

Usage Purposes

We plan to use your personal data in various ways, including:

  • Marketing: Providing choices in personal data uses, especially in marketing and advertising.
  • Promotional Offers: Utilizing your Identity, Contact, Technical, Usage, and Profile Data to determine relevant products, services, and offers for marketing purposes.
  • Third-Party Marketing: Seeking your express opt-in consent before sharing personal data with any company for marketing purposes.
  • Opting Out: Allowing you to stop receiving marketing messages from us or third parties at any time.
  • Cookies: Providing information on managing browser cookies’ impact on website accessibility, detailed in our Cookie Policy.
  • Change of Purpose: Ensuring personal data is used only for the purposes it was collected, with considerations for compatibility and legal requirements.

Note: Processing may involve multiple lawful grounds depending on specific purposes. Contact us for details.

5. DISCLOSURES OF YOUR PERSONAL DATA

Data Sharing

We may share your personal data with parties outlined in paragraph 4 for the specified purposes:

  • Internal Third Parties.
  • External Third Parties.
  • Third Parties in Business Transactions: In business changes, the new owners may use your data as outlined in this privacy notice. We ensure third-party compliance with data security and usage standards.

6. INTERNATIONAL TRANSFERS

We do not transfer your personal data outside the European Economic Area (EEA).

7. DATA SECURITY

Protecting Your Data

At BuzzBoost, we implement robust security measures to prevent unauthorized access, loss, alteration, or disclosure of your personal data. Limited access is granted only to those with a business need to know, ensuring confidentiality.

We have procedures for addressing suspected personal data breaches, and we comply with legal obligations to notify you and relevant regulators.

8. DATA RETENTION

Data Retention Period

We retain your personal data for the duration necessary to fulfill the purposes we collected it for, including legal, accounting, or reporting requirements. Retention periods consider the nature, sensitivity, and legal requirements related to your data.

9. YOUR LEGAL RIGHTS

Under certain circumstances, you have rights under data protection laws concerning your personal data. Click on the links below to explore more about these rights:

  • Request Access: Commonly known as a “data subject access request,” this allows you to receive a copy of your personal data and verify its lawful processing.
  • Request Correction: You can request the correction of incomplete or inaccurate personal data we hold about you, with a verification process for new data.
  • Request Erasure: Ask us to delete or remove personal data where there’s no lawful reason for continued processing, or where you’ve successfully exercised your right to object, or when processing is unlawful.
  • Object to Processing: Object to processing based on legitimate interest, including direct marketing. We may have compelling legitimate grounds to override your objection in some cases.
  • Request Restriction of Processing: Suspend processing in scenarios where data accuracy needs verification, data use is unlawful but erasure is not desired, data is required for legal claims, or you’ve objected pending verification of legitimate grounds.
  • Request Data Transfer: Obtain your personal data in a structured, commonly used, machine-readable format and transfer it to you or a third party of your choice.
  • Withdraw Consent: Withdraw consent at any time where processing relies on consent. Note that withdrawal won’t affect prior lawful processing, but certain products or services may not be available post-withdrawal.

No Fee Usually Required: Accessing your personal data or exercising these rights is generally fee-free. However, we may charge a reasonable fee for unfounded, repetitive, or excessive requests or may refuse requests under such circumstances.

Information Required: Specific information may be requested to confirm your identity and ensure your right to access your personal data. This is a security measure to prevent unauthorized disclosure.

Time Limit to Respond: We aim to respond to legitimate requests within one month. If the request is complex or multiple requests have been made, we may extend this period, notifying you accordingly.

If you wish to exercise any of the rights mentioned above, please contact us.

Thank you for taking the time to read our Privacy Policy at BuzzBoost.