Insights
Ideas to help you grow smarter.
Practical thinking on websites, digital marketing and intelligent systems.
Google Business Profile holiday hours: what to update
Avoid wasted customer visits during holiday closures. Choose the right Google hours setting, update your website and check what customers actually see.
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WooCommerce orders stuck on pending payment after Stripe checkout
Stripe shows a successful payment, but WooCommerce still says Pending payment. Match the transaction, trace its webhook and recover the order before asking the customer to pay again.
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HubSpot forms overwriting contacts: what to check
Different enquiries can end up on one HubSpot contact. Identify the form route, check email and cookie matching, then test the repair from submission to follow-up.
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Website product search: fix products missing from results
Customers can struggle to find products that are available to buy. Check catalogue visibility, customer wording, mobile suggestions and search measurement before changing your website’s search.
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Outdated PDFs in Google: fix old brochures and price lists
Old downloads can keep misleading customers after your website changes. Decide which PDFs to remove, replace or exclude from search, then check the file response and the customer journey.
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Website photo uploads: fix failed quote-form attachments
A photo can make a quote enquiry more useful, but only if it reaches your team. Check phone-photo formats, upload limits, clear error messages and the handover to your inbox or CRM.
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