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35 insights in Web design Clear filters

WooCommerce refund not received: check the payment record
An order marked Cancelled or Refunded does not prove the money was returned. Check the payment record, reconcile earlier actions and avoid refunding twice.
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WooCommerce downloads not working: restore paid access
Customers have paid but cannot download their files? Check order access, permissions, file locations and delivery, including WooCommerce’s October link-validation change.
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Website jumping on mobile: find and fix layout shifts
Does your mobile page jump as customers try to tap? Find what changes the layout, fix the responsible component and verify the whole enquiry or shopping journey.
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Shopify gift card email not received: what to check
A paid gift card has not arrived? Check fulfilment, recipient details, scheduled delivery and notifications before resending or replacing the card.
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WooCommerce order emails not sending: what to check
Customers missing confirmations or staff missing order alerts? Check the notification, order status, email logs and delivery route, then verify the full journey.
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Website SSL certificate errors: fix connection warnings
Customers seeing a connection privacy warning? Check the exact address, certificate, Cloudflare connection and renewal process, then verify the full journey.
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